Building Capacity for Integration: Engaging Local Workforces

Lessons from integration

The event’s keynote speech titled “Lessons from integration: implications for building local teams” was up next, delivered by the engaging and insightful health and healthcare policy expert, Nigel Edwards. The talk incorporated interactive elements to encourage audience participation. Nigel asked attendees to consider pertinent questions for those delivering integrated care and asked them to submit their answers using the platform ‘Slido’.

Here’s an example of the answers generated to the question: What do you understand by the word integration?

Actionable Learning

The Collaborative Learning Events shift the mode of learning throughout the course of the day. The next session was an interactive ‘Learning Lab' focussed on actionable learning you could use in your work. ’ 

Led by Education Lead, Dr Rowan Myron the group explored the use of a scenario planning tool, which gives a structured way for us to imagine what the future might look like for our healthcare services and the workforce in our sector. 

Two key healthcare uncertainties that we face as a region were identified and the audience was asked to engage in generating ideas for scenarios that make sense of them in their setting. In small groups at tables discussions were had about how we can make the future work to our advantage.

• View / Download the sldies: Scenario Planning - Learning Lab (.pdf)

A range of breakout sessions

The ever popular breakout sessions returned with attendees choosing to hear from two of our research themes, as they shared how they had been working differently to research the key issues relating to integrated care.

 Engaging children and young people in research; lessons learned from junior citizen scientists

Child Population Health and Patient, Public Community Engagement & Involvement

Working together helps to identify shared goals and align efforts. However, within large groups and organisations people can often feel their views and thoughts are not included. This session considered examples of how professionals from health, social care, education and research sectors can work better together with children, patients, and the public.

• View / Download the slides: Engaging children and young people in public health research (.pdf)

Pressures on Emergency Departments and the Role of Digital Services in Reducing It

Information & Intelligence and Digital Health

Emergency departments are under increasing pressure, adversely affecting service responsiveness and contributing to heightened staff stresses and shortages. This session delved into our research on emergency department attendance in Northwest London in the past seven years.

The team presented how the flow and demographic profiles changed, how case complexity has increased and the role of the COVID-19 pandemic in these changes. In the second part of the session, they discussed their review of digital healthcare services and triage systems, including innovations such as self-check-in kiosks, which promise efficient patient prioritisation and data management, alleviating staff workload and improving patient and staff experience and satisfaction.